United Space Alliance (USA) is a Limited Liability Company (LLC), equally owned by The Boeing Company (NYSE:BA) and Lockheed Martin Corporation (NYSE:LMT).  Proudly formed in 1996, it consolidated more than 30 heritage contracts that supported the Space Shuttle Program.  Our successes include work on the Space Flight Operations Contract (SFOC) and its follow-on, the Space Program Operations Contract (SPOC) as well as the Integrated Mission Operations Contract (IMOC). Under these contracts, USA served as NASA's primary industry partner in human space operations for the day-to-day management of the Space Shuttle fleet, and the planning, training and operations for 55 Space Shuttle missions and more than 35 International Space Station (ISS) increments. As of September 30, 2014, USA is in the process of dissolving.

Benefit Information:

Pension – For questions pertaining to Pension and Qualified Domestic Relations Orders (QDRO) please contact Principal Life Insurance Company - 1-800-247-7011.

401(k) & Money Purchase Plan – Both the 401(k) & MPP have been terminated.

USA 401(k) Retirement Savings - For information regarding your funds contact Vanguard Retail Client Services at 1-800-662-2739; www.Vanguard.com

USA Money Purchase Plan - For information regarding your funds contact PenChecks Trust at 1-800-541-3938.

Retiree Medical Participants – USA has worked closely with Willis Towers Watson to develop a unique Escalation Process that will use ARA Support Specialists to assist with the investigation and disposition of issues on behalf of the USA participants.

There are three ways that you can have your outstanding issue or question escalated:

  1. Call 1-866-662-9209 (Escalation phone number)
       For hearing impaired only: Call the Escalation phone number: 711 (TTY) 1-866-662-9209
  2. Complete an Escalation form online at https://myusaarasupport.ViaBenefits.com.
  3. Call Via Benefits Customer Service and ask to have your issue escalated.
    Medicare: 1-844-247-1602
    Non-Medicare: 1-844-247-1603

Employment Verifications – Please email employment verification requests to USAHumanResources@usa-spaceops.com. Please include a signed authorization with the request.

If your question cannot be resolved by any of the above methods please email your request to USAHumanResources@usa-spaceops.com or call 281-282-2592.

Last updated: 5/16/2019

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